The order is fulfilled the same day we receive the customer's order, and the next day it is shipped, the shipping period takes 2-4 days on normal days.
During events and holidays, the order may be filled the same day or even 2 days after the day we receive the customer's order, and the shipping time takes 2 to 6 days due to high pressure.
Order Cancellation Policy:
To cancel your order, you can cancel it within 3 hours from the time the order was created and receive an email stating that your order is in progress.
- An order cannot be canceled once it is complete.
- An order cannot be canceled once it has been delivered for shipping.
- The order cannot be canceled if the shipping is delayed as we are not responsible for delays caused by the shipping company Post Nord or DHL at all times.
Shipping cost:
Shipping cost varies depending on the quantity.
Unrecovered packets:
If your package is not received on time, you will be charged SEK 299 to cover our handling costs.
Complaints:
Transportation damage must be reported to the post office as soon as the damage is discovered. If there was a mistake or an item was shipped incorrectly, you should contact us as soon as possible via email: info@senabel.com Mention the error, and you will receive information on how to proceed. We bear the cost of these returns.
It is very important to us that you are satisfied with your purchase.