Senabel store

who are we?

Our website address is: http://senabel.com.

senabel.com sells merchandise online to individuals and businesses.

To be able to shop with us, you must be 18 years or older. The order The order is made on our website senabel.com. You are always welcome to call or email us for more questions.

A completed application means that you accept our terms and conditions and give us consent to register a personal number or organisation in our registry.

The purchase agreement is entered into upon confirmation of the order, and we will send this confirmation to the email address you have registered.

We reserve the right to amend the order after sending an email with confirmation if the order cannot be delivered for any reason. The price prices are always quoted in Swedish Krona including VAT, shipping price varies by bulk weight.

This is done automatically and the shipping cost is reported at checkout.

The products displayed in the web store cannot be guaranteed to be the external image of the products. www.senabel.com reserves the right to make errors that may occur on the website such as price and product information, but will of course amend this later.

We reserve the right to make price adjustments, stock differences, technical difficulties, website changes, and even typographical errors on our website and advertisements of any kind.

We reserve the right to cancel the incorrect order according to the reasons mentioned earlier.

Paying off

Payment options are Swish, paypal and card payment. By cancelling your purchase, you accept our terms and conditions. www.senabel.com reserves the right to conduct a credit check in order to execute a credit order.

Shipping Terms

We send orders with DHL or Postnord depending on the method chosen by the customer to deliver his goods. The normal delivery time is about 3 days with postal agents. In peak season it can take longer. If the customer chooses to deliver his goods to home by the best mode of transportation, then the delivery time will be specified by the customer in the Delivery field.

When an order has been placed and our stock is left, the responsibility lies with the shipping company that delivers your order within the framework chosen for the shipping option you have chosen as a customer.

We at senabel.com cannot guarantee that the order will be delivered within the stipulated time nor can we guarantee that all merchandise will be in stock at the point of order nor can we offer any compensation.

The customer has the right to cancel the purchase in the event of a delay in delivery. One of the reasons for the delay is, for example, if one of our suppliers does not fulfil its obligation to us. Should this happen, you can always turn to our customer service if you wish to cancel your purchase. If you discover damage to the package, you must report this to the postal agent or other carrier immediately and report the damage.

Do not pick up a damaged package! If you do not find out the damage until you open the package, and the damage is of such a nature that it can be traced back to the handling of the post office or carrier, you should contact them and file a claim. If any dispute with the postal agent or carrier cannot be resolved, please contact us. If you order and do not receive your shipment within 14 days (Postnord point), we will charge a fee of 350 SEK for our returns with processing the goods.

Please note that if you regret a purchase and wish to return the item, you must first receive the package/parcels and then return it according to the descriptions of the right of withdrawal/complaint. Right of withdrawal We follow the remote contract law as recommended by the Swedish Consumer Authority.

According to the Remote Contracts Act, you are entitled to return the ordered goods that do not have defects provided that the goods are unused and undamaged. Notice thereof shall be given as soon as possible, but no later than fourteen (14) days after receipt of the goods.

The goods must be unused and undamaged, otherwise the price can be deducted when the goods are consumed. Please note that hygiene and food items are exceptions and that the right of withdrawal does not apply to these products. For a refund - Enter your zip jiro, bank, personal account number or bank account number, order number, your name, contact information, number of items and name of the product you want to return For questions, contact customer service for your case ([email protected]) We will then check at senabel.com

That returns are within the permitted laws and that the withdrawal period did not expire before the merchandise was returned. Customer is responsible for the return cost and responsible for the order(s) until it is provided by us.

Returns may not be sent with cash on delivery.

Return address Senabel AB Org.nr: 559321-0908 Rävbergsvägen 122 D 424 67 Angered Gothenburg Sweden If you can prove a product has a manufacturing defect, you will always receive new products, contact us at [email protected]