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Senabel profile
The order is executed on the same day that we receive the customer's order, and the next day it is shipped, and the shipping period takes from 2 to 4 days in normal days.
During occasions and holidays, the order may be filled on the same day, even two days after the day we receive the customer’s order, and the shipping period takes from two days to 6 days, due to the intense pressure
Order cancellation policy:
To cancel your order, you can cancel it within 3 hours from the time the order was created and get an email informing you that your order is being executed.
The order cannot be canceled when it is complete.
An order cannot be canceled once it has been submitted for shipment.
The order cannot be canceled when the shipment is delayed because we are not responsible for the delay caused by the shipping company Post Nord or DHL at all times.
Shipping charges
- Shipping cost varies according to quantity /
Unrefundable packages
If your package is not received on time, you will be charged SEK 299 to cover our handling costs.
complaint
Transportation damage must be reported to the post office as soon as the damage is discovered. If there is a mistake or an item was shipped incorrectly, you must contact us as soon as possible via email[email protected] Report the error, and you will receive information on how to proceed. We bear the cost of these returns. It is very important to us that you are satisfied with your purchase.