Senabel store

Senabel online store... We are happy to serve you

Welcome to our online store. These Terms and Conditions govern your use of our Website, and any purchases you make through the Website.

using Our website and/or by making a purchase, you agree to these terms and conditions. If you do not agree to these terms and conditions, please do not use our website or make a purchase.

1.1 Order Execution

The order is executed on the same day that we receive the customer’s order, and the next day it is shipped, and the shipping period takes two working days within Sweden and 4 working days for the countries of northern Europe, from 7 to 10 working days for the countries that are located in southern Europe.

During occasions and holidays, the order may be filled on the same day or two days after the day we receive the customer’s order, and the shipping period varies according to pressure.

2.1 Order Cancellation Policy

To cancel your order, you can cancel it within 3 hours from the time the order was created, and get an email informing you that your order is in progress.

An order cannot be canceled when it is complete.

An order cannot be canceled once it has been submitted for shipment.

An order cannot be canceled when shipping is delayed because we are not responsible for delays caused by Post Nord, DHL or any other shipping company we deal with at all times.

3.1 Shipping and Delivery

Shipping cost varies according to quantity.

Free shipping for orders over 899 kronor within Sweden and 149 euros for the rest of the European Union.

We will make every effort to ship your order the next day of receipt of the order. However, we cannot guarantee delivery dates or times.

Shipping charges are calculated based on the weight of your order and your shipping address. Shipping charges will be shown at checkout.

4.1 Unrefundable Packages

If your package is not received on time, you will be charged SEK 299 to cover our handling costs.

5.1 Complaints

The post office must be informed of the transportation damage as soon as the damage is discovered. In the event that there is no response from the shipping company, please contact us via the email on the site or by calling the number provided during official working hours.

If there is an error or an item was shipped incorrectly, you must contact us as soon as possible via email to [email protected] mentioning the error, and you will receive information on how to proceed.

We bear the cost of these returns as it is very important to us that you feel satisfied with your purchase.

6.1 Warranty and Reimbursement

 We offer a golden warranty from the date of purchase against any defects in the products.

 You must report any defects in the products within [24 hours] of receiving the product with a photograph of the product and send a picture of the damaged product via an official email..

Our compensation is limited to a product replacement, a refund for the product you received, or a discount code for the value of the damaged product that can be used at any time.