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Right of withdrawal
You have a full right of exchange and return for 14 days from the day of ordering
Customers and clients to differentiate: You can return any order that has it:Scratch or break, in the box, Change in taste or colour.. The amount is refunded immediately.
For wholesale customers:
The same guarantee as for retail customers, plus a guarantee that if our products are not sold within two months, the merchant can exchange the goods or get a refund.
Note
- Always contact us via email [email protected] Before resending your goods for more information on how to do so and to avoid misunderstandings.
complaint
Transportation damage must be reported to the post office as soon as the damage is discovered. If there is a mistake or an item was shipped incorrectly, you must contact us as soon as possible via email[email protected] Report the error, and you will receive information on how to proceed. We bear the cost of these returns. It is very important to us that you are satisfied with your purchase.
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