The order is filled out on the same day we receive the customer’s order, and the next day it is shipped, and the shipping period takes two to 4 days on normal days.
During occasions and holidays, the order may be filled out on the same day, even after two days from the day we receive the customer’s order, and the shipping period takes from two to 6 days, due to the heavy pressure.
Order cancellation policy:
To cancel your order, you can cancel it within 3 hours from the time the order was created and get an email informing you that your order is in progress.
The order cannot be canceled when it is complete.
The order cannot be canceled when it has been delivered for shipment.
The order cannot be canceled when the shipment is delayed because we are not responsible for the delay caused by the shipping company PostNord or DHL at all times.
Shipping cost
- Shipping fees vary by weight
Unredeemed packages
If your package is not picked up on time, you will be charged for 299 SEK to cover our handling costs.
Complaint
Transport damage must be reported to the post office as soon as the damage is discovered. If there is a mistake or an item is shipped incorrectly, you must contact us as soon as possible via email [email protected] and state the error, you will receive information on how to proceed. We bear the cost of these returns. It is very important to us that you feel satisfied with your purchased.