{"id":15687,"date":"2024-11-20T17:14:06","date_gmt":"2024-11-20T17:14:06","guid":{"rendered":"https:\/\/senabel.com\/?page_id=15687"},"modified":"2026-02-24T22:02:47","modified_gmt":"2026-02-24T22:02:47","slug":"shipping-and-delivery-policy","status":"publish","type":"page","link":"https:\/\/senabel.com\/en\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%b4%d8%ad%d9%86-%d9%88-%d8%a7%d9%84%d8%aa%d9%88%d8%b5%d9%8a%d9%84\/","title":{"rendered":"Shipping and Delivery Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"15687\" class=\"elementor elementor-15687\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-b050d9d e-flex e-con-boxed e-con e-parent\" data-id=\"b050d9d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0072a83 elementor-widget elementor-widget-heading\" data-id=\"0072a83\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sanabel Online Store ... We are happy to serve you<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-aa1e5d0 e-flex e-con-boxed e-con e-parent\" data-id=\"aa1e5d0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a0b4af elementor-widget elementor-widget-wd_text_block\" data-id=\"8a0b4af\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h2 style=\"text-align: right;\" data-start=\"139\" data-end=\"161\">1. Shipping and delivery<\/h2><p style=\"text-align: right;\" data-start=\"163\" data-end=\"363\">We take care of <strong data-start=\"171\" data-end=\"180\">Snapple<\/strong> To provide a clear and fair shopping experience, our shipping policy is based on <strong data-start=\"249\" data-end=\"270\">Demand and Destination Weight<\/strong>to ensure the best possible service within Sweden and the EU, with the exception of <strong data-start=\"343\" data-end=\"362\">Switzerland and Norway<\/strong>.<\/p><h3 style=\"text-align: right;\" data-start=\"365\" data-end=\"382\">Order processing<\/h3><ul style=\"text-align: right;\" data-start=\"383\" data-end=\"555\"><li data-start=\"383\" data-end=\"467\"><p data-start=\"385\" data-end=\"467\">Orders that are confirmed <strong data-start=\"410\" data-end=\"436\">Before 12:00 p.m.<\/strong> They are processed on the same business day<\/p><\/li><li data-start=\"468\" data-end=\"555\"><p data-start=\"470\" data-end=\"555\">Orders that are confirmed <strong data-start=\"495\" data-end=\"521\">After 12:00 p.m.<\/strong> They are processed on the next business day<\/p><\/li><\/ul><h2 style=\"text-align: right;\" data-start=\"562\" data-end=\"589\">2. Shipping time and costs<\/h2><h3 style=\"text-align: right;\" data-start=\"591\" data-end=\"619\">First: Shipping within Sweden<\/h3><ul style=\"text-align: right;\" data-start=\"620\" data-end=\"844\"><li data-start=\"620\" data-end=\"660\"><p data-start=\"622\" data-end=\"660\"><strong data-start=\"622\" data-end=\"638\">Duration of delivery:<\/strong> 1 to 3 business days<\/p><\/li><li data-start=\"661\" data-end=\"789\"><p data-start=\"663\" data-end=\"689\"><strong data-start=\"663\" data-end=\"689\">Shipping cost by weight:<\/strong><\/p><ul data-start=\"692\" data-end=\"789\"><li data-start=\"692\" data-end=\"719\"><p data-start=\"694\" data-end=\"719\">\u062d\u062a\u0649 3 \u0643\u063a: 77 \u0643\u0631\u0648\u0646 \u0633\u0648\u064a\u062f\u064a<\/p><\/li><li data-start=\"722\" data-end=\"754\"><p data-start=\"724\" data-end=\"754\">3 to 7 kg: 89 SEK<\/p><\/li><li data-start=\"757\" data-end=\"789\"><p data-start=\"759\" data-end=\"789\">More than 7 kg: 109 SEK<\/p><\/li><\/ul><\/li><li data-start=\"790\" data-end=\"844\"><p data-start=\"792\" data-end=\"844\"><strong data-start=\"792\" data-end=\"805\">Free shipping<\/strong> For orders that exceed <strong data-start=\"826\" data-end=\"844\">899 SEK<\/strong><\/p><\/li><\/ul><h3 style=\"text-align: right;\" data-start=\"851\" data-end=\"894\">Secondly: Intra-EU shipping<\/h3><ul style=\"text-align: right;\" data-start=\"895\" data-end=\"977\"><li data-start=\"895\" data-end=\"935\"><p data-start=\"897\" data-end=\"935\"><strong data-start=\"897\" data-end=\"913\">Duration of delivery:<\/strong> 3 to 7 business days<\/p><\/li><li data-start=\"936\" data-end=\"977\"><p data-start=\"938\" data-end=\"977\"><strong data-start=\"938\" data-end=\"958\">Excluded countries:<\/strong> Switzerland - Norway<\/p><\/li><\/ul><h4 style=\"text-align: right;\" data-start=\"979\" data-end=\"1002\">Zone A - Nearby Countries<\/h4><p style=\"text-align: right;\" data-start=\"1003\" data-end=\"1049\">Denmark, Germany, Netherlands, Belgium, Luxembourg<\/p><ul style=\"text-align: right;\" data-start=\"1050\" data-end=\"1117\"><li data-start=\"1050\" data-end=\"1074\"><p data-start=\"1052\" data-end=\"1074\">Shipping cost: \u20ac19<\/p><\/li><li data-start=\"1075\" data-end=\"1117\"><p data-start=\"1077\" data-end=\"1117\">Free shipping for orders over \u20ac169<\/p><\/li><\/ul><h4 style=\"text-align: right;\" data-start=\"1119\" data-end=\"1143\">Zone B - Medium Countries<\/h4><p style=\"text-align: right;\" data-start=\"1144\" data-end=\"1213\">France, Italy, Spain, Austria, Poland, Czech Republic, Slovakia, Slovenia<\/p><ul style=\"text-align: right;\" data-start=\"1214\" data-end=\"1281\"><li data-start=\"1214\" data-end=\"1238\"><p data-start=\"1216\" data-end=\"1238\">Shipping cost: 24 euros<\/p><\/li><li data-start=\"1239\" data-end=\"1281\"><p data-start=\"1241\" data-end=\"1281\">Free shipping for orders over \u20ac199<\/p><\/li><\/ul><h4 style=\"text-align: right;\" data-start=\"1283\" data-end=\"1306\">Zone C - Distant Countries<\/h4><p style=\"text-align: right;\" data-start=\"1307\" data-end=\"1417\">Finland, Portugal, Estonia, Latvia, Lithuania, Hungary, Romania, Bulgaria, Bulgaria, Croatia, Greece, Ireland, Malta, Cyprus<\/p><ul style=\"text-align: right;\" data-start=\"1418\" data-end=\"1466\"><li data-start=\"1418\" data-end=\"1442\"><p data-start=\"1420\" data-end=\"1442\">Shipping cost: \u20ac29<\/p><\/li><li data-start=\"1443\" data-end=\"1466\"><p data-start=\"1445\" data-end=\"1466\">\u0634\u062d\u0646 \u0645\u062c\u0627\u0646\u064a \u0644\u0644\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u062a\u062c\u0627\u0648\u0632 249 \u064a\u0648\u0631\u0648 \u0627\u0648 \u0645\u0627\u064a\u0639\u0627\u062f\u0644\u0647\u0627 \u0628\u0639\u0645\u0644\u062a\u0643.<\/p><\/li><\/ul><h2 style=\"text-align: right;\" data-start=\"1473\" data-end=\"1508\">3. Shipping during holidays and seasons<\/h2><p style=\"text-align: right;\" data-start=\"1509\" data-end=\"1673\">During high-pressure periods such as holidays and events, order processing may be delayed by one to two days.<br data-start=\"1588\" data-end=\"1591\" \/>The charging time during these periods ranges from <strong data-start=\"1629\" data-end=\"1649\">2 to 6 business days<\/strong> By country and shipping company.<\/p><h2 style=\"text-align: right;\" data-start=\"1680\" data-end=\"1705\">4. Failure to receive the shipment<\/h2><p style=\"text-align: right;\" data-start=\"1706\" data-end=\"1750\">If the customer does not receive the order for personal reasons:<\/p><ul style=\"text-align: right;\" data-start=\"1751\" data-end=\"1890\"><li data-start=\"1751\" data-end=\"1817\"><p data-start=\"1753\" data-end=\"1817\">Refunded after deducting the actual shipping cost by weight and destination<\/p><\/li><li data-start=\"1818\" data-end=\"1890\"><p data-start=\"1820\" data-end=\"1890\">The shipment remains at the pickup point for <strong data-start=\"1854\" data-end=\"1865\">10 days<\/strong> before returning it to the source<\/p><\/li><\/ul><h2 style=\"text-align: right;\" data-start=\"1897\" data-end=\"1917\">5. General remarks<\/h2><ul style=\"text-align: right;\" data-start=\"1918\" data-end=\"2130\"><li data-start=\"1918\" data-end=\"1965\"><p data-start=\"1920\" data-end=\"1965\">All shipping rates include <strong data-start=\"1942\" data-end=\"1963\">Packing and handling<\/strong><\/p><\/li><li data-start=\"1966\" data-end=\"2033\"><p data-start=\"1968\" data-end=\"2033\">The delivery times listed are <strong data-start=\"1995\" data-end=\"2006\">Estimated<\/strong> It starts from the time of order confirmation<\/p><\/li><li data-start=\"2034\" data-end=\"2073\"><p data-start=\"2036\" data-end=\"2073\">Delivery time may vary in periods of stress<\/p><\/li><li data-start=\"2074\" data-end=\"2130\"><p data-start=\"2076\" data-end=\"2130\">Snapple is not responsible for any delays caused by shipping companies<\/p><\/li><\/ul><h2 style=\"text-align: right;\" data-start=\"2137\" data-end=\"2156\">6. Shipment tracking<\/h2><p style=\"text-align: right;\" data-start=\"2157\" data-end=\"2228\">After the order is processed and the bill of lading is printed, an email is sent containing:<\/p><ul style=\"text-align: right;\" data-start=\"2229\" data-end=\"2281\"><li data-start=\"2229\" data-end=\"2246\"><p data-start=\"2231\" data-end=\"2246\">Shipment details<\/p><\/li><li data-start=\"2247\" data-end=\"2261\"><p data-start=\"2249\" data-end=\"2261\">Tracking number<\/p><\/li><li data-start=\"2262\" data-end=\"2281\"><p data-start=\"2264\" data-end=\"2281\">Live tracking link<\/p><\/li><\/ul><h2 style=\"text-align: right;\" data-start=\"2288\" data-end=\"2321\">7. Inquiries and Customer Service<\/h2><p style=\"text-align: right;\" data-start=\"2322\" data-end=\"2379\">For any inquiries regarding your order or shipment, please contact us via<\/p><ul style=\"text-align: right;\" data-start=\"2381\" data-end=\"2481\"><li data-start=\"2381\" data-end=\"2424\"><p data-start=\"2383\" data-end=\"2424\">Email: <strong data-start=\"2402\" data-end=\"2422\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2404\" data-end=\"2420\">info@senabel.com<\/a><\/strong><\/p><\/li><li data-start=\"2425\" data-end=\"2481\"><p data-start=\"2427\" data-end=\"2481\">WhatsApp Customer Service:<br data-start=\"2447\" data-end=\"2450\" \/><strong data-start=\"2452\" data-end=\"2481\"><a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"2454\" data-end=\"2479\">https:\/\/wa.me\/46702533597<\/a><\/strong><\/p><\/li><\/ul><h3 style=\"text-align: right;\" data-start=\"2483\" data-end=\"2499\">Working hours<\/h3><ul style=\"text-align: right;\" data-start=\"2500\" data-end=\"2564\"><li data-start=\"2500\" data-end=\"2525\"><p data-start=\"2502\" data-end=\"2525\">Monday through Friday<\/p><\/li><li data-start=\"2526\" data-end=\"2564\"><p data-start=\"2528\" data-end=\"2564\">Saturday, Sunday, and public holidays are off<\/p><\/li><\/ul><h2 style=\"text-align: right;\" data-start=\"2571\" data-end=\"2589\">8. Shipping company<\/h2><p style=\"text-align: right;\" data-start=\"2590\" data-end=\"2652\">Orders are shipped within Sweden and EU countries via <strong data-start=\"2644\" data-end=\"2651\">DHL<\/strong>.<\/p><h2 style=\"text-align: right;\" data-start=\"2659\" data-end=\"2680\">9. Product warranty<\/h2><ul style=\"text-align: right;\" data-start=\"2681\" data-end=\"2887\"><li data-start=\"2681\" data-end=\"2726\"><p data-start=\"2683\" data-end=\"2726\">Any damage caused by shipping should be reported immediately<\/p><\/li><li data-start=\"2727\" data-end=\"2761\"><p data-start=\"2729\" data-end=\"2761\">We ensure that products arrive in pristine condition<\/p><\/li><li data-start=\"2762\" data-end=\"2887\"><p data-start=\"2764\" data-end=\"2792\">If an incorrect product is shipped:<\/p><ul data-start=\"2795\" data-end=\"2887\"><li data-start=\"2795\" data-end=\"2838\"><p data-start=\"2797\" data-end=\"2838\">Please contact us via email<\/p><\/li><li data-start=\"2841\" data-end=\"2887\"><p data-start=\"2843\" data-end=\"2887\">We take full responsibility for the cost of the error if it is on our end<\/p><\/li><\/ul><\/li><\/ul><h2 style=\"text-align: right;\" data-start=\"2894\" data-end=\"2914\">10. Recharging<\/h2><ul data-start=\"2915\" data-end=\"3098\"><li style=\"text-align: right;\" data-start=\"2915\" data-end=\"2970\"><p data-start=\"2917\" data-end=\"2970\">The order is delivered to the nearest pickup point to the registered address<\/p><\/li><li style=\"text-align: right;\" data-start=\"2971\" data-end=\"3042\"><p data-start=\"2973\" data-end=\"3042\">If the application is not received within a week of receipt, it will be returned to the source<\/p><\/li><li data-start=\"3043\" data-end=\"3098\"><p style=\"text-align: right;\" data-start=\"3045\" data-end=\"3098\">Snapple is not responsible for any costs resulting from non-delivery<\/p><\/li><\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0645\u062a\u062c\u0631 \u0633\u0646\u0627\u0628\u0644 \u0627\u0644\u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u2026 \u0646\u0633\u0639\u062f \u0628\u062e\u062f\u0645\u062a\u0643\u0645 1. \u0627\u0644\u0634\u062d\u0646 \u0648\u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0646\u062d\u0631\u0635 \u0641\u064a \u0633\u0646\u0627\u0628\u0644 \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u062a\u062c\u0631\u0628\u0629 \u062a\u0633\u0648\u0642 \u0648\u0627\u0636\u062d\u0629 \u0648\u0639\u0627\u062f\u0644\u0629\u060c \u0644\u0630\u0644\u0643 \u062a\u0639\u062a\u0645\u062f<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15687","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/senabel.com\/en\/wp-json\/wp\/v2\/pages\/15687","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/senabel.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/senabel.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/senabel.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/senabel.com\/en\/wp-json\/wp\/v2\/comments?post=15687"}],"version-history":[{"count":19,"href":"https:\/\/senabel.com\/en\/wp-json\/wp\/v2\/pages\/15687\/revisions"}],"predecessor-version":[{"id":61392,"href":"https:\/\/senabel.com\/en\/wp-json\/wp\/v2\/pages\/15687\/revisions\/61392"}],"wp:attachment":[{"href":"https:\/\/senabel.com\/en\/wp-json\/wp\/v2\/media?parent=15687"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}